Our products have "Buy From Bridal Basics Directly" - under the "Buy Now" button
Clicking on our "Buy Now" button will launch our shopping cart which is handled through PayPal
What payment method do you accept?
There are several ways to pay for your merchandise.
Credit Cards, Debit Cards, Certified Cheques, Money Orders
The most convenient and quickest is with your credit card or debit card through *PayPal- which is incorporated into our website
* If you're not a PayPal member, you will be prompted to complete an application form before the purchase is processed.
Is the item I see, the actual item I will receive?
The item you receive is identical to the item we display on our site
We never substitute or change any item.
What if the item I want is out of stock?
We keep our merchandise current but if an item is not available at the time of your purchase, we notify you IMMEDIATELY and give you the option of cancelling your order, waiting for a backorder which usually takes 2 weeks or we offer a substitution.
Normally, even backordered items are processed within the 4 - 6 weeks we request initially.
How long will my order take?
We ask for a MINIMUM of 4 - 6 weeks to accommodate any payment or shipping delays.
However, most orders are processed and shipped out within two (2) weeks.
The time it takes may be longer in certain circumstances.
Such as:
Payments by cheques will delay an order by ten (10) business days -- to allow time for the cheque to clear the account.
Certified cheques are processed much quicker and do not require the additional ten (10) days
We will work diligently to finish your order and ship it out to you as quickly as possible. Only very rarely does an order take significantly longer than two weeks.
Do you have a catalogue?
Our website is our catalogue.
We keep a large inventory of products and update our site at regular intervals to accomodate changes.
Unfortunately at this time, we do not have plans to produce catalogues for distribution.
Do you offer volume discounts?
As a general rule we do not offer volume discounts.
We offer excellent quality products competitively priced.
What is Paypal?
PayPal is a secure service that allows you to instantly send money to anyone with an email address.
PayPal is used by millions of members in 26 countries worldwide. As a PayPal member you can charge your payment to either a credit card or debit your checking account.
Sending money through PayPal is instantaneous - which means that we can ship your items faster - and PayPal also increases your safety by keeping your financial account information private.
Paypal accepts your payment on our behalf, and forwards the payments to our account. Paypal operates a secure site. Your credit card information is not passed along to us-- just the payment.
If you're not a PayPal member, you will be prompted to complete an application form before the purchase is processed.
If you have problems with your credit card payment, you may call PayPal toll-free at 1-888-221-1161.
Go directly to Paypal for further information
www.paypal.com
I have a small business. Can I buy your products for my store?
Sorry, but we cannot offer wholesale packages.
For other inquiries,
Click here to contact us
Our business hours are
Monday through Friday- 9:00 am - 6:00 pm (EST)
Saturday 10:00 am - 5:00 pm
Closed on Hollidays
We do not accept collect calls.
